Snug is a block puzzle game. It has no accounts and we run no servers for it: your games, scores and settings live on your devices and in your own iCloud. The only third party that can receive data is Google AdMob, and only when you choose to watch a rewarded ad. With Snug+ no ads are loaded at all.
1. Who We Are
Snug is developed by Igor Barkowski, trading as NexoLab, Poland ("we", "us"). Contact: support@nexolab.pl.
2. Information We Collect
Stored on Your Devices
- Games and statistics - your current game, best scores, history, Daily Snug results, monthly trophies and settings. They are stored locally and, if iCloud is on, synced between your devices through your private iCloud key-value storage. We have no access to it.
- Reminders - if you turn on the Daily Snug reminder, iOS schedules a local notification on your device. Nothing is sent to us.
Information We Do NOT Collect
- No name, e-mail, phone number or address. No sign-up or login of any kind.
- No analytics, telemetry or crash reporting of our own.
- We never sell or share data for any purpose other than delivering the ads you choose to watch (Section 4).
3. Apple Services
- iCloud - syncs your games between your devices under your Apple Account.
- Game Center - if you are signed in, your scores for leaderboards and your achievements are sent to Apple and shown under your Game Center nickname. You can sign out of Game Center in iOS Settings at any time.
- In-app purchases - Snug+, the 3-day trial and tips are processed by Apple. We see no payment details.
These services are provided by Apple under the Apple Privacy Policy.
4. Rewarded Ads (Optional)
Players without Snug+ can choose to watch a short ad in return for a reward: a rescue boost during a game or one game of Zen mode. Ads never play on their own, never after a game and never while you are placing pieces.
The ads are served by Google AdMob (Google Ireland Limited / Google LLC). When an ad is requested, Google may process:
- your device's advertising identifier (IDFA), only if you allow tracking in Apple's "Allow apps to track" prompt;
- your approximate location derived from your IP address;
- device information (model, OS version, language) and information about the ad shown and your interaction with it;
- diagnostic data used by the ad SDK to work correctly.
Google uses this to deliver, measure and limit the frequency of ads and to prevent fraud. In the European Economic Area, the UK and Switzerland you are first asked, through Google's consent form, whether ads may be personalised; you get the reward either way, and you can change your choice later in Snug's Settings. Ads are limited to content suitable for a general audience.
How Google uses data: policies.google.com/technologies/partner-sites.
With Snug+ the ad SDK is not started and the app contacts no ad partner.
5. How We Use Information
| Data | Purpose | Stored Where |
|---|---|---|
| Games, scores, settings | Run the game, sync between your devices | Your devices + your iCloud |
| Game Center scores and achievements | Leaderboards and achievements | Apple (Game Center) |
| Purchases | Unlock Snug+, record tips | Apple (App Store) |
| Advertising data (Section 4) | Deliver and measure the rewarded ad you chose | Google AdMob |
6. Data Retention and Deletion
Your game data stays until you delete it: uninstall Snug from all your devices and, to remove the iCloud copy, turn off iCloud for Snug in Settings > [your name] > iCloud. Google retains advertising data according to its own policies. Game Center data can be managed in your Apple Account.
7. Children
Snug is suitable for all ages and is not directed at children under 13 specifically. Ad requests are marked for general-audience content, and we do not knowingly collect personal data from children.
8. Your Rights (EU / UK GDPR)
We are the controller for the limited processing in the app; Google acts as an independent controller for ad data. The legal basis for personalised ads is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time in Settings; non-personalised ads rely on our legitimate interest in funding a free game (Art. 6(1)(f)). In-app purchases rely on the performance of a contract (Art. 6(1)(b)).
You have the right to access, rectification, erasure, restriction, portability and objection. Because we keep no accounts or servers, we hold no personal data about you that we could identify; for ad data, use Google's tools at myadcenter.google.com. For anything else write to support@nexolab.pl; we reply within 30 days.
You may lodge a complaint with the Polish supervisory authority, Urząd Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl, or with your local data protection authority.
9. Changes to This Policy
We may update this policy, for example when features change. The "Last updated" date at the top shows the latest version.
10. Contact
- Email: support@nexolab.pl
- Support: Snug Support
Get Snug
A gem block puzzle for iPhone, iPad and Mac.
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